Customer Service Representative

1 day ago


Calhoun, Georgia, United States HR Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Part-Time Front Desk Representative to join our team at HR Partners. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Manage patient flow and check-in/check-out processes
  • Order and process medical tests and procedures
  • Obtain and verify patient medical records and insurance information
  • Process pre-certifications and authorizations for tests and medications
  • Answer phone calls and respond to patient inquiries
  • Collect copayments and past due balances
  • Verify patient insurance eligibility
  • Fax referrals and test results
  • Monitor and follow up on test results
Requirements

To be successful in this role, you must be able to multitask, work in a fast-paced environment, and maintain a high level of accuracy and attention to detail. You should also be able to communicate effectively with patients, staff, and external vendors.

We are committed to creating an inclusive and supportive work environment. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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