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Customer Service Representative
2 months ago
Superior Plus Propane is seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and promoting our products and services.
Key Responsibilities- Customer Service: Respond to incoming calls and emails from customers, providing accurate and timely resolutions to their inquiries and concerns.
- Order Processing: Process customer orders and complete forms and applications as required.
- Support Sales Team: Assist the sales team with incoming requests and outbound notifications for new services and products.
- Additional Responsibilities: Perform other duties as assigned by management, including working overtime hours when business needs require it.
- Education: High school diploma or equivalent required; college degree preferred.
- Experience: Five years of customer service experience in a high-volume call center or customer service environment.
- Skills: Strong attention to detail, proficiency in Microsoft Office (Word, Excel), and ability to multi-task and prioritize workload.
Superior Plus Propane is a leading provider of propane and related services. We are committed to providing exceptional customer service and promoting a positive work environment. We offer a competitive compensation package, including health insurance, dental, vision, 401(k) plan, and employee assistance programs.
FlexibilityWe understand the importance of work-life balance and offer a flexible schedule that allows you to manage your personal and professional commitments effectively. This role is a Flex position, which reduces a 12-month continuous work arrangement to 9 consecutive working months, with the additional 3 months of the year off.
