Leasing Sales Representative

3 weeks ago

San Jose, California, United States FPI Management, Inc. Full time
Job Overview
FPI Management, Inc. is seeking a highly skilled Leasing Consultant to join our team. As a Leasing Consultant, you will be responsible for interacting with residents (potential and existing) on behalf of FPI to assist with viewing/touring the property, providing accurate information about each apartment home, properly process rental applications, secure lease agreements from qualified persons, and assist with lease renewals as required.

In this role, you will also conduct all job duties in accordance with Fair Housing Laws and Company policy, and support the overall objective of meeting the expectations of the Client based on the respective financial operating budget and management agreement.

The ideal candidate will have at least 1 year of experience in a similar role, preferably within Residential Property Management, or hospitality, retail, sales, or customer service. A valid Driver's License, good driving record, current motor vehicle insurance, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy are also required.

Key Responsibilities:
• Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations
• Maintain positive, professional and effective communication with applicants, residents, vendors, clients, and guests while representing FPI
• Maintain occupancy levels as established by owner/budget expectations
• Exhibit professional leasing techniques
• Assist with the completion of the monthly Market Surveys and analysis
• Assist with advertising and marketing strategies for the apartment community as needed
• Exhibit closing ratios in regards phone and walk-in traffic per FPI policy
• Assist with ensuring that all online marketing sources are updated daily
• Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority
• Assist with resident retention programs
• Ensure the safety, comfort, and privacy of all property residents
• Ensure move-in orientation is completed consistently with new residents
• Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
• Responsible for the daily integrity and confidentiality of resident files.
• Ensure that documents and reporting systems are maintained, updated, and organized.
• May assist in periodic reporting requirements as requested
• Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
• Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
• React calmly and professionally in emergency, emotional, and/or stressful situations.
• Assist residents with reporting of maintenance needs.
• Document facility and maintenance needs and ensure timely completion. c. Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
• Follow up on maintenance requests to promote resident communication and satisfaction.

Requirements:
• High School diploma or equivalency certificate required.
• Valid Driver's License, good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
• Must be proficient in speaking, reading, and writing in English.
• Strong computer skills (MS Office, Google Apps, property management-related software, email, internet, social media).
• Basic Computer Skills
• Customer Service
• Google Drive
• Google Mail (GMail)
• Internet Use
• RealPage

About FPI Management, Inc.
FPI Management, Inc. is an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI.

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