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Technical IT Support Specialist for Baltimore City Public Schools

4 weeks ago

Baltimore, Maryland, United States The Global Excellence Consulting Group Full time
About The Global Excellence Consulting Group

We are a dynamic consulting group working with the government of Maryland to fulfill project requirements. This full-time position is part of our collaboration with Baltimore City Public Schools.

Estimated Salary: $60,000 - $80,000 per yearJob DescriptionKey Responsibilities:
  • Communicate effectively with administrators, staff, students, and vendors
  • Install and support new devices and accompanying software
  • Coordinate laptop repair and diagnostic procedures
  • Configure operating systems and applications
  • Perform network troubleshooting and provide technical consultation and training
What You Will Bring:
  • Associates Degree in a related technology area
  • Minimum 3 years' experience with device software installation, upgrade, troubleshooting, and maintenance
  • Knowledge of Windows and Apple hardware and software platforms
  • Ability to work independently and follow directions
  • Valid driver's license and own transportation
  • Ability to lift 50 pounds and climb a ladder
  • Desired certifications: CompTIA, A+ certification, HP Certification
Benefits

As a valued member of our team, you will have access to competitive benefits and opportunities for growth and development.