Retail Strategy Director

4 days ago

New York, New York, United States Richemont Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Retail Strategy Director. As a key member of our leadership team, you will be responsible for driving business growth and impact through strategic projects and initiatives.

Key Responsibilities
  • Develop and implement short-term and long-term strategies for retail brand development in the Americas.
  • Lead cross-functional teams to execute department initiatives across the network, driving growth and consistency.
  • Support Annual Strategic Plan processes to outline and define objectives for retail development.
  • Manage a large cross-functional team and their projects related to key priorities.
  • Oversee Client Development projects, ensuring client experience initiatives meet Maison standards and monitor incentives to improve client loyalty performance.
  • Lead the implementation of custom & unique VIP client journeys and engagement.
  • Guide all functions of Retail Operations, including strategic analysis, client initiatives, reporting, boutique openings, and store administration.
  • Closely monitor, analyze, and report on sales performance, KPI, and key sales associate metrics for all stores.
  • Propose innovative, market-specific ideas to increase awareness and conversion.
  • Lead the growth and development of transversal training strategies and engagement to support regional, boutique, and individual needs.
  • Lead the growth & development of the High Jewelry Development business and initiate action plans to ensure High Jewelry financial objectives are met.
About Us

At Richemont, we are committed to employee career development and offer a comprehensive benefits program to support employees and their loved ones. We prioritize work-life balance and encourage employees to make a difference in their local communities.

Requirements
  • Bachelor's degree, with a master's or MBA degree preferred.
  • 15+ years of experience within luxury brands in a leadership role.
  • Strong leadership skills with the ability to inspire and motivate cross-functional teams.
  • Excellent interpersonal and communication skills.
  • Ability to elevate client experiences and nurture client relationships.
  • Strong commercial awareness.
  • Ability to travel up to 50% of the time.
  • Ability to speak French is a plus.
What We Offer
  • Generous compensation and benefits package.
  • Comprehensive benefits program, including medical, dental, and vision programs.
  • Health savings and flexible spending accounts.
  • Income protection solutions, including life insurance, disability benefits, and 401(k) with employer match.
  • Paid time off and wellness reimbursement benefit.
  • Access to the employee assistance program.
  • Volunteer days off to support local community initiatives.
Salary Range

$200K to $250K per year, annual bonus eligible.

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