Training and Development Professional

4 weeks ago

Reston, Virginia, United States Fresh Express Full time
Job Summary

The Training and Development Specialist is responsible for ensuring compliance, job-specific, and other training is scheduled, delivered, and tracked. This role will assist in developing on-the-job training and will be responsible for facilitating the training and qualification process for associates.

Key Responsibilities
  • Aid in the development and implementation of course training materials to reflect current operating processes and procedures, including operator training modules, existing and new-hire certification, and SOP/troubleshooting guides.
  • Develop, monitor, and maintain the company training program, including Operator Learning Guides and One Point Lessons.
  • Assist in coordinating and conducting plant-wide associate training/retraining plans under the direction of Supervisors and Department Managers.
  • Facilitate operator training courses, new employee orientation, and recertification. Maintain skills matrices and training records.
  • Ensure course purity in the classroom and in daily operation. Track training progress and follow up with trainees, Supervisors, and Department Managers to keep them on track and ensure program completion in a timely manner.
  • Create reports and updates for tracking and audits. Maintain skills matrices and training records.
  • Continually follow up with associates, Supervisors, and Managers to ensure the effectiveness of training programs. Make modifications to align retraining with developing needs.
  • Participate in training activities to increase personal skill levels, improve material content, and ensure teaching consistency throughout all related courses utilizing PROC, SOP, and company policies and procedures as guides.
  • Perform other duties as assigned by Management.

Requirements and Skills
  • Bachelor's degree or related field from an accredited college or university.
  • 2 to 6 years of relevant work experience in manufacturing safety and operations training, preferably in the food production industry.
  • Bilingual: English/Spanish, English/Vietnamese, or English/French preferred.
  • Excellent verbal and written communication skills.
  • Holds others accountable.
  • Food safety training and compliance.
  • Ability to engage others in tasks/projects at hand.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Ability to work well independently as well as with a team.
  • Technically proficient at operating manufacturing machinery. Has the desire to learn and expand their knowledge base.
  • Must be detail-oriented with excellent organizational and planning skills.
  • Established peer and managerial credibility, ability to lead by example.
  • Flexible hours and overtime may be required as needed. Schedule to be set.
  • Skilled in MS-Office applications, including Outlook, Word, Excel, and PowerPoint.

Skill and Ability to
  • Interact effectively with employees at all organizational levels.
  • Communicate and coordinate effectively with internal and external customers verbally and in writing.
  • Maintain confidentiality.
  • Read and process written information with a high degree of accuracy.
  • Work effectively in a general business environment, with a focus on high levels of quality and customer service.
  • Develop and deliver training programs.
  • Consult and communicate with external resources.

Performance Categories
  • Productivity/quality standards: accuracy, timeliness, thoroughness.
  • Training budget and related expenses.
  • Food Safety training.
  • Effectiveness of training programs and procedures.
  • Productivity/quality standards: return to work.
  • Regulatory compliance and training (GMP, HACCP, OSHA).
  • Teamwork within the department and across departments.
  • Project/assignment standards.
  • Customer satisfaction.
  • Safety standards and procedures: employees.
  • Safety standards and procedures: facility and warehouse equipment.

Other Information
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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