Sales and Service Expert
6 days ago
Goodyear is one of the world's largest tire companies, employing approximately 62,000 people across 46 facilities in 21 countries. Our Innovation Centres in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop cutting-edge products and services that set industry standards.
Salary: $45,000 - $60,000 per year, depending on experience and location. This salary estimate is based on industry standards for customer-facing roles in the automotive sector.
Job Description: As a Customer Sales Advisor at Goodyear, you will gain hands-on experience in one of our centres by building meaningful connections with customers while delivering exceptional service. You will become familiar with quality, sales, and profitability and learn how to thrive in a team environment.
Key Responsibilities:
- Drive sales growth through effective guest interactions, including tyre and service sales
- Build strong relationships with guests, ensuring their needs are met and they have a positive experience
- Understand and effectively communicate warranties, promotions, and product features to guests
- Take ownership of guest interactions from initial contact to completed service, including scheduling appointments and accurately estimating time requirements
- Maintain a clean and safe work area, adhering to company safety policies and procedures
Required Skills and Qualifications:
- Prior guest service experience
- Valid driver's license
- Ability to lift light to heavy loads (including consumer tyres and wheels)
- Strong communication and interpersonal skills
Benefits: We offer a comprehensive benefit package, including medical plans, 401(k) matching, certification reimbursement, paid vacations, and opportunities for career advancement. At Goodyear, we invest in our employees' growth and development, providing excellent training and support to help you succeed in your role.
Additional Information: Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to diversity, equity, and inclusion, and welcome applications from qualified candidates regardless of their background or characteristics.
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