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Medical Assistant

1 month ago


Wilmington, North Carolina, United States WellSpan Health Full time
Job Summary

We are seeking a highly skilled Medical Assistant to join our team at WellSpan Health. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities
  • Obtain and document patient vital signs, including temperature, blood pressure, weight, BMI, respirations, and pulse.
  • Collect and process specimens as directed by the provider, ensuring proper handling, storage, and tracking.
  • Prepare patients for scheduled procedures, ensuring they are properly gowned and instruments and supplies are set up.
  • Administer vaccines, medications, and controlled substances/narcotics as prescribed by the provider, under the direct supervision of a licensed nurse or provider.
  • Document and process prescription requests and refills per protocol.
  • Perform basic office procedures, examinations, and/or tests ordered by the provider, as skill competencies demonstrate competence.
  • Provide patients with standard patient care instructions and education, reviewing with patient and family members as directed by providers.
  • Obtain comprehensive health information from patient/family members to review with providers or clinical resources over the phone.
  • Return calls to patients in a timely manner.
  • Complete pre-visit planning and visit prep according to established guidelines, obtaining comprehensive health information from patient/family members at the time of the visit.
  • Efficiently manage daily patient flow to manage fluctuating patient volumes and demands.
  • Prioritize daily patient care tasks and activities delegated by the care team, including in-basket management.
  • Take ownership in an office function/process improvement, under the direction of your supervisor.
  • Maintain strict confidentiality of patient's health information, completing annual WSH Corporate Compliance and other mandatory education.
Requirements
  • Certificate of completion from an accredited Medical Assistant program (Diploma) or National Medical Assistant Certification upon hire required.
  • Basic Life Support upon hire required.
  • Proficient communication skills, including SBAR technique.
  • Ability to effectively present clinical information to the care team.
  • Proficient in navigating and entering information into an electronic health record.
  • Models team work, self-motivated, and dependable.
  • Able to work independently.
About WellSpan Health

WellSpan Health is a leading healthcare organization in central Pennsylvania and northern Maryland, dedicated to providing exceptional patient care and improving lives through exceptional care for all, lifelong wellness, and healthy communities.

We are committed to fostering a culture of respect, diversity, and inclusion, and we strive to create a work environment that is supportive, collaborative, and empowering.

Join our team and be part of a dynamic and growing organization that is shaping the future of healthcare.