Medical Assistant

2 weeks ago


Wilmington, North Carolina, United States Anne Arundel Dermatology Full time
Medical Assistant - Triage Support

We are seeking a highly skilled Medical Assistant to join our team at Anne Arundel Dermatology. As a Medical Assistant, you will play a critical role in providing exceptional patient care and supporting our clinical team.

Responsibilities:

  • Timely follow-up and response to patient questions, results, and inbox tasks
  • Prepare documents and notes for patients and physicians
  • Provide clinical support by following up on requests from providers
  • Maintain a high degree of professionalism and compassion in sensitive discussions
  • Scheduling appointments for procedures (Mohs, C&D, or excisions) and educating patients on what to expect
  • Notifying patients of pathology lab testing results and delivery of follow-up instructions
  • Handle insurance prior authorizations as well as referral paperwork from other area physicians
  • Patient education regarding medications
  • Assist in the clinic when needed for coverage (vacations, sick days, etc.)

Qualifications:

  • At least 1 year of recent experience as a Medical Assistant or other clinically based patient care experience (highly preferred)
  • Completion of a Medical Assistant or LPN program required
  • Will consider recent graduates of a bachelors degree program in a pre-med or pre-physicians assistant track in lieu of formal medical assistant training or experience
  • An ability to work independently, excellent communications skills, organizational skills, and flexibility required
  • Professionalism and strong customer service skills are a must

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