IT Technical Support Specialist

2 weeks ago


Decatur, Illinois, United States Invision Technologies Full time
Job Description

This position is responsible for delivering exceptional technical support to clients, ensuring seamless IT operations and excellent customer satisfaction.

Key Responsibilities
  • Serve as the primary point of contact for client IT issues, providing prompt and professional support via phone, email, or on-site visits.
  • Install, configure, and troubleshoot hardware and software components to resolve client IT problems.
  • Develop and maintain thorough documentation of client configurations and technical solutions.
  • Analyze complex problems, identify root causes, and implement effective resolutions to ensure minimal downtime.
  • Collaborate with colleagues and third-party vendors to deliver top-notch service and meet client expectations.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Minimum 1 year of experience in IT support, with a strong background in troubleshooting and resolving technical issues.
  • Excellent written and verbal communication skills, with ability to interact effectively with clients and team members.
  • Proven problem-solving skills, with ability to analyze complex issues and implement effective solutions.
  • Familiarity with industry-standard technologies, including Microsoft operating systems, hardware, and software.
Benefits
  • Competitive salary range: $35,000 - $60,000 per annum.
  • Comprehensive health insurance plan, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company matching contributions.
  • Generous paid time off policy, including vacation and sick leave.
  • Opportunities for career growth and professional development within the company.


  • Decatur, Illinois, United States theITSC Full time

    **Job Overview**The theITSupportCenter is seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support for corporate IT, business software, and mobile devices.As a Technical Support Specialist at theITSupportCenter, you will be responsible for delivering high-quality support to clients through various...


  • Decatur, Illinois, United States theITSC Full time

    Job OverviewTheITSC is seeking experienced technical support professionals to provide high-touch, white-glove services for Fortune 1000 companies.This external, customer-facing position requires individuals with strong interpersonal and communication skills to explain technical concepts in a clear, non-technical manner.A salary of $45,000 - $60,000 per year,...


  • Decatur, Illinois, United States theITSC Full time

    Job Title: Senior IT Technical Support SpecialistCompany Overview:theITSupportCenter (theITSC) is a renowned provider of expert technical support for Fortune 1000 companies. Our organization trusts theITSC to deliver high-touch, white-glove support for their employees' corporate IT, business software, and mobile devices issues.Salary:$45,000 - $65,000 per...


  • Decatur, Illinois, United States Invision Technologies Full time

    At Invision Technologies, we are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing exceptional customer service and technical support to our clients, ensuring their IT environments are running smoothly and efficiently.About the RoleThis is a dynamic opportunity for an experienced IT...


  • Decatur, Illinois, United States theITSC Full time

    Job DescriptionAs a Technical Support Specialist at theITSC, you will be responsible for providing exceptional technical support to our clients.You will work closely with our team to resolve technical issues related to corporate IT, business software, and mobile devices.A salary of $40,000 - $65,000 per year is offered for this...


  • Decatur, Illinois, United States IT Concepts Full time

    We are seeking a highly skilled and experienced Customer Service Engineer to join our team at IT Concepts, Inc. Located in the Atlanta VA Medical Center, this role is an excellent opportunity for professionals looking to grow their career in IT support.Job SummaryThe ideal candidate will have a strong background in system administration, troubleshooting, and...


  • Decatur, Illinois, United States Innova Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Technical Data Specialist to join our team at Innova Solutions. This full-time opportunity is based in Decatur, IL, and offers a competitive salary of $24 per hour.Company OverviewInnova Solutions is a leading provider of innovative solutions and services. We value teamwork, initiative, and...


  • Decatur, Illinois, United States STS Technical Services Full time

    About the RoleWe are seeking an experienced Aerospace Maintenance Specialist to join our team at STS Technical Services in Macon, Georgia.

  • IT Support Specialist

    2 weeks ago


    Decatur, Illinois, United States K2 Staffing Full time

    Job OverviewWe are seeking a highly skilled IT Support Specialist to join our team at K2 Staffing in Decatur, AL.Key Responsibilities:Provide top-notch end-user assistance and support for Windows 10 workstations and Windows 2016 & 2019 servers.Serve as the primary point of contact for Windows Desktop-related issues.Assist with troubleshooting and resolving...


  • Decatur, Illinois, United States Focused HR Solutions Full time

    Job Title: Technical Infrastructure Specialist - Hybrid Work ScheduleCompany OverviewFocused HR Solutions is a professional staffing firm dedicated to providing exceptional talent to clients across various industries.Estimated Salary Range:$85,000 - $110,000 per year, depending on experience and qualifications.Job DescriptionWe are seeking a highly skilled...


  • Decatur, Illinois, United States Invision Technologies Full time

    About the Role">Invision Technologies is seeking an exceptional Enterprise IT Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering top-notch technical support to our clients, ensuring their technology runs smoothly and efficiently.">Job Summary">The ideal candidate will possess excellent customer...


  • Decatur, Illinois, United States Healthcare Support Full time

    Job Title: Travel Nurse Specialist - Cardiac Cath LabAbout the Role:We are seeking a skilled Travel Nurse RN to join our team in Decatur, Georgia. As a Travel Nurse Specialist - Cardiac Cath Lab, you will have the opportunity to work with a top healthcare organization and provide high-quality patient care.Job Summary:This is an 11-week travel nursing job...

  • Support Specialist

    4 hours ago


    Decatur, Illinois, United States Wise Staffing Group Full time

    We are currently hiring Support Specialists to work with individuals with disabilities at our group homes in Decatur, Moulton, Huntsville, and Athens. As a Support Specialist, you will play a vital role in assisting patients with daily living activities, improving their quality of life, and helping them achieve their goals.The ideal candidate for this...

  • Support Specialist

    17 hours ago


    Decatur, Illinois, United States Tranquility Personal Care Home Full time

    Job SummaryWe are seeking a dedicated Support Specialist to join our team at Tranquility Personal Care Home. In this role, you will provide direct support to individuals with intellectual and developmental disabilities (I/DD), promoting their health, safety, and well-being.


  • Decatur, Illinois, United States Primient Full time

    Unlock Your Potential as a Process EngineerWe are seeking an exceptional Process Engineer to join our Global Operations Support Team at Primient, a leading industry player in ingredient manufacturing. If you have a passion for driving process improvements and delivering technical support, this is the perfect opportunity for you.About PrimientPrimient is a...


  • Decatur, Illinois, United States River Edge Behavioral Health Full time

    Job Title: Peer Support SpecialistAbout Us:River Edge Behavioral Health is a leading resource for mental health, substance use disorder treatments, and support services in Georgia. We serve over 10,000 individuals annually, providing a comprehensive continuum of care that addresses the unique needs of each client.About the Role:We are seeking a full-time...


  • Decatur, Illinois, United States New Generation Academy Full time

    We are seeking a qualified Educational Support Specialist to join our team at New Generation Academy, a fully accredited school. This is a face-to-face position that requires the individual to be proficient in Math and English Language Arts content for Grades 1-5.The ideal candidate will have at least 2 years of experience in tutoring or teaching these...


  • Decatur, Illinois, United States Catholic Charities Full time

    At Catholic Charities, we are seeking a Case Support Specialist to join our team in Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. This role offers a competitive salary of $45,000 - $55,000 per year, depending on experience.About the JobThe Case Support Specialist will assist Health Connect Caseworkers in various...


  • Decatur, Illinois, United States Tranquility Personal Care Home Full time

    Job OverviewThe Support Care Specialist plays a vital role in the lives of individuals with intellectual and developmental disabilities, ensuring their health, safety, and well-being are prioritized. As a dedicated advocate, they communicate the needs and desires of each individual, supporting them in achieving their goals.


  • Decatur, Illinois, United States Army National Guard Full time

    Job SummaryWe are seeking highly skilled Signal Support Systems Specialists to join our team at the Army National Guard. In this role, you will play a critical part in ensuring the smooth operation of our communication systems, integrating signal systems and networks, and performing unit-level maintenance on authorized equipment.As a Signal Support Systems...