Service Coordinator

3 weeks ago


Campbell, California, United States Monroe Tractor Full time
Job Overview

We are seeking a highly skilled Service Writer to join our team at Monroe Tractor. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that all repair orders are accurate and complete.

Responsibilities
  • Create work orders in a timely manner
  • Review and maintain repair orders for accuracy and completeness
  • Process parts requisitions, invoices, and outside labor invoices
  • Schedule service work and keep the service manager informed on all work orders
  • Assist with warranties and provide excellent customer service
Requirements

To be successful in this role, you will need:

  • High School diploma or equivalent
  • 1-2 years of experience in a service writer position or related field
  • Excellent communication skills
  • Familiarity with agricultural and/or construction equipment (a plus)
  • Computer skills, including Microsoft Excel, Outlook, and Word
  • Self-starter with attention to detail, strong organization, and goal-oriented
Compensation

The estimated salary for this position is $22 - $32 per hour, depending on experience. Benefits include medical, dental, and vision insurance, 401K plan with match, competitive paid time off policy, and short/long term disability.



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