Hospitality Services Associate

3 days ago


Campbell, California, United States Quorum Hotels Full time
Deliver Outstanding Hospitality as a Hospitality Services Associate

We are seeking a dedicated and customer-focused individual to join our team as a Hospitality Services Associate. In this role, you will play a vital part in ensuring that every guest feels welcomed and well cared for during their stay.

Key responsibilities of the Hospitality Services Associate include:

  • Welcoming guests and providing them with a warm and friendly greeting.
  • Assisting guests with their inquiries and requests in a timely and efficient manner.
  • Coordinating room assignments and ensuring that all rooms meet our high standards.
  • Maintaining effective communication with the front desk team and other departments within the hotel.
  • Familiarizing yourself with all hotel services, facilities, and amenities, as well as nearby attractions and activities.

Requirements:

  • A high school diploma or equivalent is required.
  • Previous customer service experience in a hotel or related field is preferred.
  • You must be proficient with Windows operating systems.
  • A positive and upbeat personality with a desire to deliver outstanding customer service is essential.
  • You must have the ability to multi-task, be detail-oriented, and problem-solve effectively.
  • Flexible availability is also necessary.

The estimated salary for this role is $18.40 per hour, depending on location and experience.



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