Restaurant Server House of Blues New Orleans
1 month ago
We are seeking a highly motivated and experienced Restaurant Server to join our team at the House of Blues in New Orleans. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.
Responsibilities- Food and Beverage Service: Serve food and beverage items in a knowledgeable, friendly, and helpful manner to all guests.
- Guest Relations: Greet all guests at table, respond to guest inquiries, and inform guests of daily specials and make recommendations.
- Order Taking and Delivery: Take menu, beverage, and bar orders from guests and communicate orders to the kitchen and/or bar through the micros terminal.
- Food Presentation and Quality: Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met.
- Table Maintenance: Pre-bus tables, remove dirty plates, glasses, etc., from table once guest has finished, and clean spills on tables or around the work area.
- Payment and Cash Handling: Prepare guest checks and check for accuracy, receive payment, and process cash, credit card, or traveler's check transactions.
- Knowledge and Awareness: Have knowledge of all music, promotional, or special events in the house and assist other servers or employees as needed.
- Experience: 2-5 years of high-volume experience in restaurant operations.
- Knowledge and Skills: Working knowledge of high-volume restaurant operations and safe, responsible alcohol service, standard food preparation/presentation, skill in guest relations, wine and liquor knowledge, and ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude.
- Certifications: State or County Licensee or Certification Requirement/Responsible Alcohol Awareness Training Certification or Equivalent.
The working environment is fast-paced, often loud, and stressful. The position requires extended periods of prolonged standing and working on your feet. Must be able to lift or move up to 25 lbs using proper lifting techniques.
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