Global Operations Strategist for Customer Experience
6 days ago
We are seeking a seasoned Global Operations Strategist to drive our customer experience initiatives across the globe. In this role, you will be responsible for tackling complex problems and developing strategic projects that improve our global customer experience.
Key Responsibilities- Develop and implement data-driven strategies to enhance customer experience
- Collaborate with cross-functional teams to ensure stakeholder alignment and deliver desired outcomes
- Analyze business operations and identify areas for improvement
- Prepare and update materials covering project progress, highlighting progress towards goals, key risks and dependencies
- 8+ years of experience in a fast-growing tech startup or top-tier strategy/management consulting firm
- Strong analytical and problem-solving skills
- Exceptional stakeholder management and influencing skills
- Bachelor's degree or equivalent
Airwallex is a leading unified payments and financial platform for global businesses. We empower over 100,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management, and treasury, to embedded finance at a global scale.
We are proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence, and talent.
Salary InformationThe estimated salary range for this role is $119,400 - $204,700 per year, depending on experience and location.
-
Operations Strategist
2 days ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe are on a mission to empower every person, team, and company to create software that solves any problem and tackles any challenge. Our goal is to make it possible for everyone to build and modify the software they use daily.We've been working towards this vision since 2016, and we've had the privilege of serving customers like Pixar, Mitsubishi,...
-
Global Security Operations Strategist
3 weeks ago
San Francisco, California, United States 816 GPS Services, Inc. Full timeAbout 816 GPS Services, Inc.We are a leading provider of comprehensive security solutions, and we're seeking a highly skilled Global Security Operations Strategist to join our team. This role is perfect for someone who is passionate about protecting people, assets, and brands in a fast-paced environment.
-
Customer Experience Strategist
5 days ago
San Francisco, California, United States Futurhealth Full timeJob DescriptionThe Customer Experience Strategist will play a pivotal role in supporting the efficiency and effectiveness of our customer service operations teams at Futurhealth. This individual will be responsible for managing a quality analysis program, driving self-service and automation initiatives, tracking and comparing performance metrics, and...
-
Global Brand Strategist
7 days ago
San Francisco, California, United States Ironclad Inc Full timeIronclad Inc. Seeks Visionary Global Brand StrategistAt Ironclad Inc., we're seeking a highly skilled and experienced Global Brand Strategist to lead our brand strategy initiatives globally. As a pivotal member of our executive team, you will shape and execute comprehensive brand visions that drive business growth, enhance market positions, and reinforce...
-
Customer Experience Strategist
6 days ago
San Francisco, California, United States Copy, Inc Full timeAbout the RoleWe are seeking a seasoned Customer Experience Strategist to lead our efforts in delivering exceptional customer outcomes. As the Head of Customer Success, you will develop and implement a comprehensive strategy for driving growth, retention, and adoption.ResponsibilitiesStrategy Development: Design and execute a scalable and innovative strategy...
-
Customer Experience Strategist
6 days ago
San Francisco, California, United States WalkMe Full timeEmpowering Business Leaders Through Digital AdoptionAbout UsAt WalkMe, we pioneered the Digital Adoption Platform (DAP) to unlock the full potential of technology in today's overwhelming digital world. Our innovative solution empowers business leaders to maximize the value of their digital assets and drive digital transformation.The OpportunityWe are seeking...
-
Global Communications Strategist
6 days ago
San Francisco, California, United States Salesforce Inc Full timeAbout the RoleWe are seeking a seasoned Global Communications Strategist to lead our communications efforts for our Customer360 applications portfolio. As a trusted advisor to our executives, you will develop and execute a comprehensive earned and owned communications strategy that positions Salesforce's leadership in data, AI, CRM, and trust.Key...
-
San Francisco, California, United States Hireio, Inc. Full timeJob DescriptionHireio, Inc. is seeking a highly skilled Global Brand Strategist to spearhead the development of our VeloDB brand in the global market.We are looking for an experienced marketing professional who can create a distinct and prominent corporate and product brand image based on our globalization strategy.The ideal candidate will have a deep...
-
Global Data Center Sales Strategist
6 days ago
San Francisco, California, United States Vertiv Co Full timeAbout the RoleVertiv Co is seeking an accomplished Global Data Center Sales Strategist to drive sales and business development efforts within our critical hyperscale data center segments.This pivotal role involves leading a team of account directors, sales support personnel, and technical experts to achieve sales targets, penetrate account share of wallet,...
-
Digital Media Strategist, Global Operations
2 days ago
San Francisco, California, United States GroupM Full timeWe are seeking a highly skilled Digital Media Strategist to join our team in Global Operations at GroupM. As an Associate Director, Paid Social, you will be responsible for overseeing all day-to-day Paid Social operations and serving as the primary point of contact for clients.Job DescriptionIn this role, you will provide strategic direction and leadership...
-
Global Digital Marketing Strategist
6 days ago
San Francisco, California, United States Airwallex Full timeJob Title: Global Digital Marketing StrategistAbout Airwallex:Airwallex is a unified payments and financial platform for global businesses. Our unique combination of proprietary infrastructure and software empowers over 100,000 businesses worldwide to manage everything from business accounts, payments, spend management, and treasury to embedded finance at a...
-
San Francisco, California, United States Cloudflare, Inc. Full timeCloudflare, Inc. Job DescriptionWe are seeking a seasoned marketing leader to oversee the development and execution of our global events and customer advocacy strategies.This critical role will be responsible for leading cross-functional teams to drive measurable ROI, brand awareness, and meaningful engagement with customers through large company events and...
-
San Francisco, California, United States Contentful Full timeAbout the RoleWe are seeking a seasoned Global Product Marketing Strategist to join our team at Contentful. This is a unique opportunity to drive digital innovation and shape the future of content management.As a Global Product Marketing Strategist, you will be responsible for developing and executing go-to-market strategies across our product portfolio,...
-
Global Sales Enablement Strategist
6 days ago
San Francisco, California, United States Visa Inc. Full timeJob OverviewWe are seeking a highly experienced Global Sales Enablement Strategist to join our team at Visa Inc.About the RoleThis is a hybrid position, requiring you to alternate between remote and office work. You will be expected to work from the office 2-3 set days a week, with a general guidepost of being in the office 50% or more of the time based on...
-
San Francisco, California, United States Dolby Full timeUnlock Your Creative Potential at DolbyWe are a leader in entertainment innovation, where science meets art and technology meets imagination. Our team is passionate about designing the future of entertainment, and we're looking for a talented Global Creative Strategist for Americas Innovation to join us.About UsDolby is a company that continues to...
-
Senior Experience Strategist
6 days ago
San Francisco, California, United States Inside Source Full timeUnlock Human and Business PotentialAt Inside Source, we foster a culture of belonging and equity of opportunity, empowering our team to unleash human and business potential. As a Senior Experience Strategist, you will collaborate with cross-functional teams to develop innovative client-led experiences.Role OverviewThe Senior Experience Strategist is a...
-
Global Content Strategist
6 days ago
San Jose, California, United States PayPal Full timeAbout the RoleWe are seeking an experienced Global Content Strategist to lead our content design team and drive strategic direction for multiple cross-functional product delivery teams at PayPal.
-
Customer Experience and Retention Strategist
6 days ago
San Francisco, California, United States TBWA\Chiat\Day Full timeWe're Looking for a Customer Success and Retention Strategist: As a key member of our team, you will be responsible for developing and implementing strategies to improve Net Dollar Retention (NDR) and drive customer success.About the Role: The successful candidate will have a deep understanding of analytics and business intelligence, with 4+ years of...
-
Digital Experience Strategist
6 days ago
San Francisco, California, United States Aquent Full timeJob TitleSenior Manager, Site Merchandising – Homepage OpportunityWe are seeking a seasoned Digital Experience Strategist to lead our site merchandising efforts and drive business growth through data-driven insights.About the RoleDevelop and implement strategic direction for delivering a consistent and engaging customer experience across our...
-
Global Equity Operations Strategist
7 days ago
San Francisco, California, United States DoorDash USA Full timeAbout the RoleThis is an exciting opportunity to drive the long-term vision and strategy for our growing equity team at DoorDash USA. You will play a key role in launching world-class equity programs developed for precision and ease of execution.You will be responsible for taking on complex challenges in a fast-paced environment where customer service is...