Client Services Associate
2 weeks ago
Position Overview:
Client Services Associate
Work Environment:
Onsite
Evening Shift
Compensation:
$12.50 per hour
Why Join Air Evac Lifeteam?
As a prominent provider of air medical transportation solutions, Air Evac Lifeteam is part of the Global Medical Response (GMR) family, dedicated to delivering exceptional medical care in emergency and patient relocation scenarios. Discover how our team members make a difference in the lives of others.
As a
Client Services Associate, you will be instrumental in assisting our members and the public.
Key Responsibilities:
The
Client Services Associate
upholds a high standard of customer service, demonstrating empathy and professionalism while addressing member concerns in a dynamic environment.
The
Client Services Associate
collaborates with both internal and external stakeholders to streamline customer service operations for members, working across various departments.
Drive membership engagement and retention through effective communication and support.
The
Client Services Associate
responds to inquiries and requests from both prospective and current members in a timely and accurate manner.
The
Client Services Associate
handles payment processing and maintains precise financial records.
Adapt to flexible scheduling, including weekends, to meet member needs.
Perform additional duties as required.
Qualifications:
High School Diploma or equivalent.
Two years of experience in customer service and sales.
Proficiency in Microsoft Office Suite.
Strong customer service skills and professional phone/email communication.
Ability to manage multiple phone systems.
Experience in a fast-paced office environment.
Sales and marketing support experience is preferred.
Equal Employment Opportunity:
Air Evac Lifeteam and its affiliated companies are proud to be an Equal Opportunity Employer, committed to supporting veterans and providing reasonable accommodations for individuals with disabilities.
Compensation Details:
Hourly rate is $12.50.
Visit our careers site benefits page to learn more about our comprehensive benefits, including medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation, and paid time off.
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