Senior Relationship Manager

4 weeks ago


Washington, United States Capital One Financial Corp Full time
Job Title: Senior Relationship Manager

Capital One Financial Corp is seeking a highly skilled Senior Relationship Manager to lead and manage a team of Relationship Managers in the Sales department. As a key member of our team, you will be responsible for guiding your team to succeed, monitoring and granting credit exceptions, and providing training and coaching to ensure effective understanding and adherence to sales processes.

Key Responsibilities:
  • Lead and manage a team of Relationship Managers to achieve sales performance objectives.
  • Monitor and grant credit exceptions in accordance with Capital One policy and individual credit level authority.
  • Provide training, coaching, and guidance to ensure effective understanding and adherence to sales processes.
  • Manage a territory of dealers, driving business results through ongoing relationship building and negotiation of submitted applications.
  • Develop and implement strategies to improve sales performance and customer satisfaction.
  • Collaborate with peers and teammates to achieve operational alignment and mutual objectives.
Requirements:
  • High School Diploma, GED or Equivalent Certification.
  • At least 2 years of Financial Services Experience or Business to Business Sales Experience.
Preferred Qualifications:
  • Bachelor's Degree.
  • 2+ years of experience in Indirect Auto Finance.
  • 2+ years of experience in Credit Underwriting.
  • 3+ years of experience in Sales and Marketing.

Capital One offers a comprehensive benefits package, including health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.



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