Luxury Guest Experience Specialist
6 hours ago
As a Luxury Guest Experience Specialist, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and unique. You will take the initiative to deliver a wide range of services, from processing operational needs to addressing guest requests, and completing reports. You will be empowered to move about your space and do what needs to be done to create a seamless experience for our guests.
Key responsibilities include:
- Creating a safe work environment
- Following company policies and procedures
- Maintaining confidentiality
- Protecting company assets
- Upholding quality standards
- Ensuring uniform, personal appearance, and communications are professional
Preferred qualifications include:
- High school diploma or G.E.D. equivalent
- No related work experience
- No supervisory experience
- No license or certification required
At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
As a member of our team, you will have the opportunity to learn and exemplify the Gold Standards of The Ritz-Carlton, including our Employee Promise, Credo, and Service Values. You will be part of a global team that is dedicated to delivering exceptional service and creating lifelong memories for our guests.
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Guest Experience Ambassador
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