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Guest Relations Ambassador
2 months ago
We are seeking a skilled Guest Relations Agent to join our team at The Ritz-Carlton Sarasota. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of memorable.
**Key Responsibilities:**
* Supply guests with directions and information regarding property amenities, services, and hours of operation
* Respond to special requests from guests with unique needs
* Communicate VIP arrivals to designated personnel for escort and delivery of amenities
* Follow all company policies and procedures
* Welcome and acknowledge all guests according to company standards
**Requirements:**
* High school diploma or G.E.D. equivalent
* No related work experience required
* Ability to stand, sit, or walk for an extended period of time
* Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career growth and development
* A dynamic and supportive work environment
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
**About The Ritz-Carlton:**
At The Ritz-Carlton, we are committed to providing our guests with a luxurious and memorable experience. Our team of Ladies and Gentlemen are dedicated to exceeding our guests' expectations and creating lifelong memories.
**Marriott International:**
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.
**Equal Employment Opportunity:**
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.
**Contact Information:**
Please do not contact us with unsolicited resumes or applications. We will review all applications and contact qualified candidates for an interview.
**Note:**
This job description is not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with the job. Management reserves the right to modify, add, or remove duties as necessary.
It is the employee's responsibility to remain aware of any changes made to this job description which may be made.
We are an equal opportunity employer and welcome applications from diverse candidates.