Guest Arrival Expert
2 days ago
We are seeking a highly skilled and experienced Guest Arrival Expert to join our team at The Ritz-Carlton Sarasota. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences from arrival to departure.
Key Responsibilities- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share the highlights of the local area with guests.
- Ensure a safe and welcoming environment for guests, following company policies and procedures.
- Protect company assets and maintain confidentiality.
- Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
- High school diploma or equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
At The Ritz-Carlton, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We are proud to be a global brand leader in luxury hospitality, with a portfolio of brands that includes Marriott International. Join our team and become part of a global community that values excellence, creativity, and compassion.
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Guest Arrival Expert
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