Guest Experience Expert

5 days ago


SaintBauzilledePutois, Occitanie, United States Marriott Full time
Job Summary

We are seeking a highly skilled and experienced Guest Experience Expert to join our team at The Ritz-Carlton. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share the highlights of the local area with guests.
  • Ensure a safe work place and maintain confidentiality at all times.
  • Protect company assets and uphold quality standards.
  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary.
  • No supervisory experience required.
  • None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
About The Ritz-Carlton

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.



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