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Service Assistant

2 months ago

Ann Arbor, Michigan, United States Aventura Restaurant Full time

Position Type

Full-time, Part-time

Overview

Support Staff play a crucial role in the operational success of Aventura Restaurant, ensuring seamless service by aiding servers with the prompt delivery and clearing of table items. They maintain optimal supply levels and exhibit a comprehensive understanding of restaurant dynamics. Trust and collaboration are essential for thriving in this position.

Key Responsibilities

  • Deliver exceptional support to hosts and servers while emphasizing guest satisfaction.
  • Engage in continuous side work to promote efficient service flow.
  • Ensure supplies are rotated, tables are cleared, and reset for new guests.
  • Exhibit thorough menu knowledge to facilitate swift and informed food delivery.
  • Effectively multitask, approaching duties with urgency and prioritizing as necessary.
  • Aim to surpass expectations for both front and back of house operations, consistently providing outstanding service.
  • Assist with expediting orders, preparing stations, and maintaining garnishes as needed.
  • Monitor ticket times to guarantee timely food delivery and adherence to presentation standards.
  • Coordinate kitchen pace to enhance efficiency and service quality.
  • Utilize the KDS system effectively for order management.
  • Maintain clear communication with hosts and management.
  • Contribute to a positive work atmosphere and support a teamwork-oriented culture.
Qualifications
  • Availability for a minimum of 2 days, with weekend availability preferred.
  • Eagerness to learn and grow in the role.
  • Exhibit a sense of urgency and situational awareness.
  • Consistently deliver high-quality performance.
  • Maintain a positive attitude and professional demeanor.
  • Communicate effectively with team members.
  • Adhere to ethical standards and prioritize integrity.
  • Proactively approach tasks and challenges.
Compensation

$9/hr + TIPS