Pharmacy Automation Expert

1 week ago


Vista, California, United States PrideStaff Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will possess strong technical knowledge and excellent communication skills.

Responsibilities:
  1. Respond to customer inquiries via phone, email, and chat, providing timely and effective solutions.
  2. Analyze and troubleshoot complex technical issues, collaborating with internal teams as needed.
  3. Create and maintain accurate documentation, including KB articles and reports.
Preferred Qualifications:
  • Experience with pharmacy automation equipment robotics hardware.
  • Strong hardware and software expertise.
  • Familiarity with service management (ticketing) systems, such as ZenDesk.
Compensation:

The estimated annual salary for this position is $65,000 - $85,000.



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