Client Portfolio Specialist
5 days ago
About the Job
CSC is seeking a highly motivated and results-driven Business Relationship Manager to join our team in Wilmington, DE. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with clients, identifying opportunities for process improvements, and implementing changes to enhance client experiences.
About the Role
You will work closely with internal teams to deliver high-quality services, ensure timely completion of projects, and consistently exceed client expectations. Your excellent communication and problem-solving skills, combined with your ability to think critically and creatively, will enable you to drive results and continuously improve processes.
Key Responsibilities
- Build and maintain strong relationships with clients through regular communication and proactive issue resolution
- Identify opportunities for process improvements and collaborate with internal teams to implement changes
- Collaborate with internal teams to deliver high-quality services and ensure timely completion of projects
- Develop and maintain accurate records of client interactions and project progress
- Stay up-to-date with industry developments and regulatory changes, applying this knowledge to improve client experiences
Requirements
- At least 3 years of experience in customer-facing roles, preferably in a business or professional services environment
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues
- Strong analytical and problem-solving skills, with the ability to think critically and creatively
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
- Salesforce experience is an asset
About the Company
CSC is a global business, legal, and financial services company based in Wilmington, Delaware. We provide knowledge-based solutions to clients worldwide, with offices and capabilities in over 140 jurisdictions. Our mission is to help businesses run smoother and smarter, and we are committed to creating a diverse and inclusive work environment that supports the growth and development of our employees.
About the Compensation
The estimated salary for this position is $65,000 - $75,000 per year, depending on experience and qualifications. In addition to a competitive salary, CSC offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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