Customer Service Representative

4 hours ago


Jasper, Indiana, United States German American Bancorp Full time
Job Title:

Customer Service Specialist

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our banking team, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting our banking and insurance products.

Key Responsibilities:
  • Provide personalized service to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Assist customers with their banking needs, including account openings, loan applications, and other financial services.
  • Work closely with customers to understand their financial goals and objectives, and provide recommendations on our banking and insurance products.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of customer service experience in a banking or financial services environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
About Us:

German American Bancorp is a leading financial services company dedicated to providing exceptional customer service and promoting financial well-being in our communities. We are committed to building long-term relationships with our customers and employees, and we are seeking talented individuals who share our values and passion for delivering outstanding service.



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