Customer Service Representative
3 days ago
About the Role:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at German American Bancorp. As a key member of our banking team, you will be responsible for providing exceptional customer service to our clients, ensuring their banking needs are met with professionalism and expertise.
Key Responsibilities:
- Client Interaction: You will work face-to-face with clients in our branch location, managing their banking needs, and providing guidance on our products and services.
- Cash Handling: You will be responsible for managing a cash drawer, verifying account information, and performing loan and deposit transactions.
- Relationship Building: You will build and strengthen long-lasting relationships with our clients by listening closely to their needs and identifying opportunities to better serve them.
Requirements:
- Customer Service Experience: You must have a proven track record of providing exceptional customer service in a banking or financial services environment.
- Cash Handling Experience: You must have experience handling cash and managing a cash drawer.
- Communication Skills: You must possess excellent communication and interpersonal skills, with the ability to engage with clients in a friendly and professional manner.
What We Offer:
- Education Assistance Program: We offer a comprehensive education assistance program to help you develop your skills and advance your career.
- Service Awards: You will be eligible for service awards and recognition programs that celebrate your hard work and dedication.
- Financial Benefits: We offer a range of financial benefits, including a 401(k) match, stock purchase plan, loan discounts, and more.
- National and Local Discounts: You will enjoy national and local discounts on a range of products and services, from computers and vacations to phones and retail shopping.
- Free Checking Account: You will receive a free checking account, checks, and discounted bank services.
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