Customer Service Representative
8 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Provide personalized service to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
- Work closely with clients to understand their needs and preferences, and provide tailored solutions to meet their financial goals.
- Collaborate with internal teams to ensure seamless delivery of services and products to clients.
- Stay up-to-date on product and service offerings, and communicate changes and updates to clients as needed.
We offer a competitive compensation package, including medical, dental, and vision benefits, as well as a 401(k) matching program. We also provide opportunities for professional growth and development, and a collaborative and supportive work environment.
Requirements- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- 1-2 years of customer service experience, preferably in a financial services setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
- Strong problem-solving and analytical skills, with the ability to resolve complex issues and make sound decisions.
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