Customer Service Representative

6 days ago


Jasper, Indiana, United States German American Full time
Job Title: 1677 FT Contact Center Agent

Overview:

We are seeking a highly skilled and customer-focused Contact Center Agent to join our team at German American Bancorp. As a Contact Center Agent, you will be the first point of contact for our clients, providing exceptional service and support to meet their banking needs.

Responsibilities:

  • Answer calls, chat requests, and emails from clients to assist with general account questions, debit cards, online banking, and fraud.
  • Verify account information, assist with transactions, and educate clients on German American products and services.
  • Engage in friendly and meaningful conversations to build long-lasting relationships with clients.

Requirements:

  • Maintain confidentiality and adapt to change.
  • Listen closely to understand and identify opportunities to better serve the client.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

About Us:

German American Bancorp is a leading financial services company that values its employees and customers. We are committed to delivering exceptional service and building long-lasting relationships with our clients.



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