Customer Service Representative
6 days ago
Overview:
We are seeking a highly skilled and customer-focused Contact Center Agent to join our team at German American Bancorp. As a Contact Center Agent, you will be the first point of contact for our clients, providing exceptional service and support to meet their banking needs.
Responsibilities:
- Answer calls, chat requests, and emails from clients to assist with general account questions, debit cards, online banking, and fraud.
- Verify account information, assist with transactions, and educate clients on German American products and services.
- Engage in friendly and meaningful conversations to build long-lasting relationships with clients.
Requirements:
- Maintain confidentiality and adapt to change.
- Listen closely to understand and identify opportunities to better serve the client.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
About Us:
German American Bancorp is a leading financial services company that values its employees and customers. We are committed to delivering exceptional service and building long-lasting relationships with our clients.
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