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Customer Service Representative

2 months ago

Jasper, Indiana, United States MAU Workforce Solutions Full time
Customer Service Representative

MAU Workforce Solutions is seeking a highly skilled Customer Service Representative to join our team in a remote role. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and detailed product information to customers
  • Process orders and manage customer accounts
  • Collaborate with internal teams to resolve customer issues
  • Develop and implement solutions to prevent future issues
Requirements:
  • High school diploma or equivalent required
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and order entry systems
Preferred Qualifications:
  • College experience or degree
  • Prior customer service experience

Why Work with Us:

At MAU Workforce Solutions, we value our employees and offer a dynamic and supportive work environment. We are committed to helping our customers succeed and are seeking a talented individual to join our team.