Employee Relations Coordinator
1 week ago
MAU Workforce Solutions is seeking an Employee Relations Coordinator. In this role, you will facilitate effective collaboration among all parties while proactively overseeing employee performance and ensuring that key performance indicators (KPIs) are met. The Employee Relations Coordinator will manage all contingent workforce HR functions, concentrating on onboarding processes, payroll management, performance evaluations, counseling, and attendance monitoring to foster a positive employee experience and fulfill client expectations for contingent staffing.
Benefits Overview
- Attractive compensation package
- Comprehensive medical, dental, and vision coverage
- Paid holidays (11)
- Paid time off
- Supportive work environment
- Employee Assistance Program (EAP)
- Health and Wellness Programs
- Health Club Reimbursement
- Additional supplemental benefits
- 401k, Salary Continuation, Educational Reimbursement, and FMLA eligibility after 12 months of service
Shift Details
- 3rd shift, 7:30 PM – 6:10 AM
- Additional hours may be required
Career Advancement Opportunities
- On-site Supervisor/Manager, Business Unit Leader, HR Generalist, Staffing Specialist/Supervisor, Other Corporate Support Roles
Required Qualifications
- Bachelor's degree or high school diploma or GED with 2 – 5+ years of supervisory or leadership experience, or
- A combination of education and relevant experience
Preferred Qualifications
- 2 – 5+ years of experience in manufacturing supervision or human resources
- Lean Greenbelt certification
- Training in root cause analysis
Core Competencies
- Communication and Interpersonal Skills: Proficient communication and presentation abilities; collaborative mindset; customer service orientation; coaching and counseling skills; conflict resolution; modeling positive behavior
- Leadership and Management: Servant leadership approach; strategic thinking; business acumen; results-oriented; sound decision-making; problem-solving; effective time management; thorough planning and execution; investigation and termination processes
- Technical and Analytical Skills: Proficient in payroll, reporting, analytics, HR compliance, and benefits; above-average computer skills
- Personal Attributes: Initiative and self-starter; emotional intelligence; adaptability; strong organizational skills; ethical conduct; personal effectiveness and credibility
Key Responsibilities
- Promote a culture of safety in the workplace
- Oversee standard work activities
- Process, verify, and maintain employee documentation, including absences, investigations, performance reports, and termination records
- Audit timekeeping records
- Identify and assess issues using logical problem-solving techniques
- Seek opportunities to enhance and streamline work processes
- Research, generate, and manage all Corrective Action documentation
- Explore innovative approaches within established guidelines
- Support new initiatives by focusing on positive outcomes
- Exhibit flexibility, creativity, consistency, fairness, discretion, and trust
- Handle confidential information with care
- Maintain regular interaction with Section Leaders and Managers
- Build collaborative relationships with stakeholders
- Utilize listening, questioning, motivating, influencing, and decision-making skills to evaluate risks and seek guidance when necessary
- Plan activities related to customer engagement (both Associates and Clients, including proactive feedback solicitation and scheduled check-ins)
- Conduct orientations and onboarding, explaining company policies, benefits, and procedures to new employees
- Effectively communicate policies, their applications, and the importance of compliance
- Participate in daily start-up shift and production meetings
- Engage with customers (associates and clients) for 80% of the time on the floor
- Support on-site colleagues in process improvement and professional development
- Encourage referrals of potential candidates to the branch for placement opportunities
- Perform additional tasks as assigned
Supervisory Responsibilities
- This position may supervise the following roles: MAU Associates and Administrative Support
Work Environment
- Responsibilities may be performed in both administrative and manufacturing settings
- Customer sites may include process manufacturing equipment and heavy industrial vehicles
- Work environments may range from non-temperature-controlled areas to GMP clean rooms
Physical Requirements
This position may require the following physical capabilities to be performed with or without reasonable accommodation:
- Ability to lift 5 – 20 pounds periodically and up to 50 pounds on occasion
- Ability to stand or walk for up to 12 hours (75% of the time)
- Ability to sit at a desk and work in an office environment (25% of the time)
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