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Housing Program Coordinator
2 months ago
About the Role:
Mental Health Association - Western MA is seeking a dedicated and compassionate Housing Coordinator to join our team. As a Housing Coordinator, you will play a vital role in helping individuals who are experiencing homelessness or at risk of becoming homeless to obtain and maintain independent subsidized housing.
Key Responsibilities:
- Develop comprehensive assessments to understand participants' unique strengths and experiences
- Utilize a client-centered approach to assist participants in developing and implementing individualized action plans (IAPs)
- Provide ongoing follow-up with participants to support them in meeting their goals
- Coach and encourage participants to maintain their units in a manner consistent with the lease and housing quality standards
- Assist participants in negotiating with landlords for repairs and maintenance
- Coordinate with inspections to ensure units are inspected annually and as needed
- Develop and maintain relationships with landlords
- Assist participants in achieving a sustainable source of income, including employment and entitlements
- Educate and assist participants on how to access benefits and resources, such as Social Security, EAEDC, SNAP/Food Stamps, PVTA, and fuel assistance
- Assist with scheduling primary care and psychiatric/counseling appointments to support participants' health-related issues
- Facilitate adherence to medical and psychiatric/counseling appointments by connecting participants to wrap-around services
- Provide transportation to participants to ensure they can address their medical/psychiatric and social service needs
- Facilitate referrals to day programs and services to encourage meaningful community connections
Requirements:
- A valid driver's license, sufficient automobile insurance, an acceptable driving record, and a safe reliable vehicle during working hours
- Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a team member
- Good oral, written, computer, and organizational skills
- Demonstrated ability to adapt to the changing needs of program participants
- Strong interpersonal skills, patience, caring, and compassion
- Must be at least eighteen years old
- High school diploma or equivalent (GED), bachelor's degree preferred
- Requires previous experience working with people with disabilities who have experienced homelessness, and/or substance use/mental health challenges
- Previous experience helping individuals obtain housing preferred
- Bilingual preferred
- Must be compassionate and empathic with a strong desire to help
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability