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Housing Program Coordinator

2 months ago


Chicopee Massachusetts, United States Mental Health Association - Western MA Full time

About the Role:

Mental Health Association - Western MA is seeking a dedicated and compassionate Housing Coordinator to join our team. As a Housing Coordinator, you will play a vital role in helping individuals who are experiencing homelessness or at risk of becoming homeless to obtain and maintain independent subsidized housing.

Key Responsibilities:

  • Develop comprehensive assessments to understand participants' unique strengths and experiences
  • Utilize a client-centered approach to assist participants in developing and implementing individualized action plans (IAPs)
  • Provide ongoing follow-up with participants to support them in meeting their goals
  • Coach and encourage participants to maintain their units in a manner consistent with the lease and housing quality standards
  • Assist participants in negotiating with landlords for repairs and maintenance
  • Coordinate with inspections to ensure units are inspected annually and as needed
  • Develop and maintain relationships with landlords
  • Assist participants in achieving a sustainable source of income, including employment and entitlements
  • Educate and assist participants on how to access benefits and resources, such as Social Security, EAEDC, SNAP/Food Stamps, PVTA, and fuel assistance
  • Assist with scheduling primary care and psychiatric/counseling appointments to support participants' health-related issues
  • Facilitate adherence to medical and psychiatric/counseling appointments by connecting participants to wrap-around services
  • Provide transportation to participants to ensure they can address their medical/psychiatric and social service needs
  • Facilitate referrals to day programs and services to encourage meaningful community connections

Requirements:

  • A valid driver's license, sufficient automobile insurance, an acceptable driving record, and a safe reliable vehicle during working hours
  • Demonstrated ability to work independently, manage time, prioritize tasks, take initiative, follow through, and work cooperatively as a team member
  • Good oral, written, computer, and organizational skills
  • Demonstrated ability to adapt to the changing needs of program participants
  • Strong interpersonal skills, patience, caring, and compassion
  • Must be at least eighteen years old
  • High school diploma or equivalent (GED), bachelor's degree preferred
  • Requires previous experience working with people with disabilities who have experienced homelessness, and/or substance use/mental health challenges
  • Previous experience helping individuals obtain housing preferred
  • Bilingual preferred
  • Must be compassionate and empathic with a strong desire to help

Benefits:

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability