Hotel Operations Coordinator

1 week ago


Yakima, Washington, United States Hilton Garden Inn Yakima Full time
Job Overview

InnVentures, a pioneering hospitality management company, seeks a detail-oriented individual to join its team as a Night Auditor. This role is ideal for those who thrive in a fast-paced environment and possess strong analytical skills.

Hilton Garden Inn Yakima, WA is the perfect location for this position, offering a unique blend of small-town charm and urban amenities.

Salary Range:$18.00-$18.50 per hour.
Responsibilities
  • Review daily transactions and checklists for completion and accuracy.
  • Ensure all guests are served promptly and courteously.
  • Apply problem-solving skills to resolve guest issues to their satisfaction.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Ensure emergency notification procedures are followed in the event of issues taking place overnight.
  • Communicate effectively between all shifts and departments.
Requirements
  • Previous customer service experience with proven ability to thrive working the overnight shift.
  • Strong verbal and written communication skills.
  • Ability to read, write, type, and use basic technology.
  • Physical stamina to stand for an entire shift and lift at least 25 pounds.


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