Medical Support Specialist

4 weeks ago


Fort Worth, Texas, United States Texas Health Care PLLC Full time
Job Description

We are seeking a highly skilled Medical Support Specialist to provide clinical and administrative support to our medical team. As a Medical Support Specialist, you will be responsible for ensuring the efficient operation of the medical back office, providing support to the doctor and patients through various tasks related to patient care. Organization, time management, and effective communication are essential for this role.

Key Responsibilities:

  • Room patients, obtain vitals, patient history, and reason for seeking care.
  • Process telephone messages.
  • Follow prescription refill procedures.
  • Maintain patient records confidentiality.
  • Prep exam rooms and assist in procedures.
  • Obtain lab/x-ray reports from referring or primary care physicians.
  • Schedule appointments for follow-ups and procedures.
  • Medication authorization.
  • Travel to the Granbury Office on a rotation schedule.

Additional Responsibilities:

  1. Recognize and respond appropriately to urgent/emergent situations per protocols.
  2. Maintain an organized work area.
  3. Perform basic triage per specific office protocol procedures.
  4. Maintain professional appearance and personal conduct at all times.
  5. Establish and maintain effective working relationships with physicians, staff, and management.
  6. Cope with typical job stress.
  7. Document work processes as required.
  8. Prepare patients with all clinical and administrative information needed for surgery as directed by the physician.
  9. Follow safety and infection control procedures at all times.
  10. Maintain all procedure room supplies and inventory.
  11. Perform other duties as assigned.


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