IT Change Management Specialist

2 weeks ago


Houston, Texas, United States Oceaneering Full time
Job Title: IT Change Management Analyst

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning.

Job Summary

The purpose of this role is to support the areas of responsibility of the Change Management Team. The successful candidate will provide global support to end users for Change Management, Configuration Management, and Problem Management.

Key Responsibilities
  • Provide global support to end users for Change Management, Configuration Management, and Problem Management.
  • Complete run and maintain tasks, including advanced level tasks, in support of Change Management, Configuration Management, and Problem Management.
  • Serve as a subject matter expert for Change Management, Configuration Management, and Problem Management.

This includes understanding Change Management policies, procedures, standards, processes, and work instructions. The successful candidate will be able to effectively communicate this information to users and management.

Requirements
  • Bachelor's degree in computer science or equivalent combination of education and experience.
  • At least 3 years of experience working in Information Technology field.
  • At least 3 years of experience working in IT Change Management.
  • Solid understanding of Change Management.
  • Basic understanding of Configuration Management and Problem Management.
  • Basic understanding of ITIL and ITSM concepts.
  • At least 2 years of IT ticketing system experience.
  • Solid MS Office products experience - MS Excel, Word, PowerPoint, etc.

This position is Hybrid - Remote and will require commuting to a designated office. The successful candidate will be located in the Houston Texas Area.

Oceaneering is an Equal Opportunity Employer. All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or other non-merit factors.



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