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Blended Call Center Representative

1 month ago

Dallas, Texas, United States MCI Military Recruitment Full time
Job Title: Blended Call Center Representative

We are seeking a highly motivated and customer-focused Blended Call Center Representative to join our team. As a Blended Call Center Representative, you will be responsible for handling inbound and outbound customer calls, providing exceptional service, and meeting sales targets.

Key Responsibilities:
  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Provide solutions to customer inquiries and resolve issues in a timely and efficient manner
  • Meet or exceed sales targets and customer satisfaction goals
  • Work collaboratively with the sales and customer service teams to achieve business objectives
  • Participate in ongoing training and development to improve skills and knowledge
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic knowledge of Microsoft Office Suite and Windows operating system
  • Ability to type 20+ words per minute
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.