Customer Service Representative

2 weeks ago


Dallas, Texas, United States Mass Markets Full time
Key Responsibilities

As a Call Center Representative at Mass Markets, you will handle inbound and outbound contacts in a timely and professional manner, ensuring first call resolution through effective problem solving and call handling.

  • Research systems to find missing information as applicable.
  • Coordinate with other departments to resolve issues when needed.
  • Accurately document and process customer claims in appropriate systems.
What We Offer

Hiring Immediately for a Full-Time On-Site Call Center Representative position at Mass Markets. This is a great opportunity to work in a dynamic and fast-paced environment, providing excellent customer service and support.



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