Business Support Specialist
2 weeks ago
We are looking for a talented Business Support Specialist to join our team at AccorHotel in Miami, Florida.
As a Business Support Specialist, you will play a critical role in providing exceptional support to our guests and internal teams. Your primary responsibility will be to respond to internal and external communications, including mail, telephone, fax, or central reservation system inquiries.
Key Responsibilities:
- Accurate input of reservations and group reservations into the system within a timely manner.
- Process groups as they are turned definite, ensuring the group block is set up properly based on individual call-in or rooming list.
- Knowledge of hotel services, area, and events, assisting in ensuring all websites and/or collateral/literature contains the most up-to-date and accurate information regarding the hotel and its surrounding areas.
Requirements:
- Bachelor's degree in Hospitality Management or related field.
- At least 2 years of experience in a similar role, preferably in a hotel setting.
- Excellent communication and problem-solving skills.
- Able to work accurately and efficiently in a fast-paced environment.
What We Offer:
- An estimated salary range of $45,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Ongoing training and development opportunities to help you grow in your career.
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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