Pediatric Office Coordinator

4 weeks ago


Philadelphia, Pennsylvania, United States AdvoCare Full time
Job Title: Patient Service Representative

At Advocare Society Hill Pediatrics, we are seeking a highly organized and detail-oriented Patient Service Representative to join our team. This role is a critical link between our patients and office staff, requiring excellent communication and administrative skills.

Key Responsibilities:
  • Greet patients, verify information, and update records in a timely and efficient manner.
  • Answer phone calls, direct patients to the appropriate staff, and take messages as needed.
  • Verify insurance information, collect co-pays, and advise patients of outstanding balances.
  • Schedule, reschedule, and cancel patient appointments, and prepare appointment schedules for physicians and nurses.
  • Input visit information from encounter forms and perform various clerical duties as assigned.
Requirements:
  • High school diploma or equivalent required.
  • One year of prior experience in a medical setting required.
Benefits:
  • Medical and Rx coverage.
  • Dental coverage.
  • Vision coverage.
  • 401K employer match.
  • Flexible Spending Accounts (FSA).
  • Health Savings Account (HSA).
  • Voluntary Hospital Indemnity.
  • Voluntary Term Life and AD&D.
  • Voluntary Short-Term Disability & Long-Term Disability.
  • Voluntary Critical Illness, Cancer, and Accident Insurance.
  • MetLife Auto/Vehicle & Home Insurance Discounts.


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