SaaS Revenue Operations Manager

2 weeks ago

Vancouver, Washington, United States HP Full time
About HP

HP is a leading technology company that has been shaping the future of innovation for over 70 years. With a strong commitment to diversity, equity, and inclusion, we create a culture where everyone is respected and valued. Our mission is to engineer experiences that amaze our customers, and we strive to deliver groundbreaking new technologies that make life better for everyone, everywhere.

About the Position

We are seeking a highly motivated and experienced SaaS Revenue Operations Manager to join our team. As a key member of our workforce solutions business unit, you will play a critical role in driving revenue growth and optimizing our sales, marketing, and customer success operations.

Key Responsibilities
  • Develop and implement revenue operations strategies that align with the company's goals and objectives.
  • Oversee the management and analysis of sales, marketing, and customer data to identify trends and opportunities for growth.
  • Streamline and optimize processes across sales, marketing, and customer success teams to improve efficiency and effectiveness.
  • Work closely with sales, marketing, and customer success teams to ensure alignment and drive revenue growth.
  • Establish and monitor key performance indicators (KPIs) to measure the success of revenue operations initiatives.
  • Manage and optimize CRM systems (e.g., Salesforce) and other tools to support revenue operations.
  • Provide regular reports and insights to senior leadership on revenue performance and operational efficiency.
  • Set and review revenue forecasts and targets, and measure and monitor progress toward goal achievement.
Requirements
  • Four-year or graduate degree in business administration or a related field.
  • 10+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
  • 5+ years of experience in revenue operations, sales operations, or a related field within a SaaS or B2B environment.
  • Proven track record of developing and implementing successful revenue operations strategies.
  • Proficiency in CRM systems (e.g., Salesforce) and other revenue operations tools.
  • Strong data management and analytical skills, with the ability to interpret complex data sets and identify trends.
  • Experience with revenue forecasting and performance metrics.
  • Ability to develop and implement strategies that align with company goals and objectives.
  • Strong problem-solving skills and the ability to make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively across teams.
  • Proven ability to foster a collaborative environment and drive alignment among sales, marketing, and customer success teams.
  • Strong leadership skills with the ability to manage and mentor a team.
  • Experience in providing regular reports and insights to senior leadership.
  • Ability to adapt to changing business needs and market conditions.
  • Innovative mindset with a focus on continuous improvement and growth.
Benefits

HP offers a comprehensive benefits package for this position, including health insurance, dental insurance, vision insurance, long-term/short-term disability insurance, employee assistance program, flexible spending account, life insurance, and generous time off policies.

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