Enterprise Operations Specialist

4 days ago


Austin, Texas, United States Windstream Full time
Job Description

Windstream is seeking a highly skilled Enterprise Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing technical expertise and support to our customers, ensuring the delivery of high-quality services and solutions.

Key Responsibilities:
  • Provide technical support and guidance to customers on our managed services offerings
  • Collaborate with cross-functional teams to design and implement solutions that meet customer needs
  • Develop and maintain relationships with customers to ensure high levels of satisfaction and retention
  • Stay up-to-date with industry trends and technologies to ensure our services remain competitive and innovative
Requirements:
  • 5+ years of experience in a technical operations role, preferably in the IT industry
  • Strong technical knowledge of managed services, cloud computing, and network security
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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