Restaurant Operations Manager

2 days ago


St Petersburg, Florida, United States WSP SOUTHSIDE LLC Full time
Shift Manager Position

We are seeking a skilled Shift Manager to oversee the operational performance of our restaurant during their shift. As a Shift Manager, you will be responsible for managing staff, creating employee schedules, and ensuring a smooth running of the establishment.

Key Responsibilities:
  • Train and supervise employees to ensure exceptional customer service and maintain a positive work environment.
  • Handle customer complaints professionally and efficiently, resolving issues in a timely manner.
  • Maintain compliance with health and safety regulations, ensuring a safe working environment for employees and customers.
  • Provide sales and productivity reports to management, highlighting areas for improvement.
  • Manage inventory levels and restock supplies as needed, minimizing waste and optimizing resources.
  • Cover shifts for absent employees, ensuring seamless service delivery.
Requirements:
  • High school diploma or equivalent required; prior food service experience preferred.
  • Proficiency in Microsoft Office and POS software, with ability to learn new systems quickly.
  • Effective communication and problem-solving skills, with ability to work well under pressure.


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