Student Financial Specialist

5 days ago


Pensacola, Florida, United States Pensacola State College Full time
Job Summary

Pensacola State College is seeking a highly skilled and detail-oriented Student Financial Specialist to join our team. As a key member of our financial services department, you will be responsible for providing exceptional customer service to students, faculty, and staff while ensuring the accuracy and efficiency of our financial operations.

Key Responsibilities
  • Financial Operations
    • Oversee the College's sponsor contracts, student accounts, and cash collections.
    • Process and reconcile accounts, including student statements and third-party sponsor accounts.
    • Monitor and investigate irregularities in receivables, including non-payment and delayed payments.
  • Customer Service
    • Provide high-quality customer service to students, faculty, and staff via face-to-face, phone, email, and remote communication.
    • Communicate effectively, both verbally and in writing, to summarize conversations and provide clear instructions.
  • Financial Analysis and Reporting
    • Prepare and distribute financial reports, including student account statements and cash flow reports.
    • Analyze financial data to identify trends and areas for improvement.
  • Compliance and Risk Management
    • Ensure compliance with FERPA and other relevant regulations.
    • Identify and mitigate risks associated with financial operations.
Requirements
  • Education
    • Associate degree from an accredited institution.
  • Experience
    • Two years of accounting or bookkeeping experience.
  • Skills
    • Advanced computer skills, including spreadsheet and database applications.
    • Excellent communication and customer service skills.
    • Ability to work effectively in a diverse community and meet the needs of diverse student populations.
What We Offer
  • Competitive Salary
    • $35,000 annual salary.
  • Benefits Package
    • Major medical insurance.
    • Life insurance.
    • Florida retirement contributions.
    • Tuition waivers.
    • Wellness program.


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