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Customer Service Representative
2 months ago
- Flexible Work Hours
- Opportunities for Career Growth
- Attractive Salary Package
- Enjoyable Work Atmosphere
- Engage with Animals
Are you passionate about animals and dedicated to providing excellent customer service? Happy Paws is looking for a friendly and organized individual to take on the role of Front Desk Associate at our bustling dog daycare facility. In this position, you will serve as the initial point of contact for our clients, welcoming pet owners and managing their pets' check-in process, scheduling appointments, processing payments, and ensuring a pleasant shopping experience.
Key Responsibilities
- Welcome clients as they arrive
- Check-in pets for their scheduled appointments
- Gather and verify pet and owner details
- Handle incoming phone calls
- Manage appointment scheduling, confirmations, and cancellations
- Process financial transactions
- Perform additional administrative tasks as needed
- Maintain cleanliness on the sales floor and ensure merchandise is well-stocked
- Strong customer service abilities
- Effective communication skills with clients and team members
- Comfortable interacting with various animals
- Proficient in Microsoft Office, scheduling applications, and other relevant technologies