Lead Patient Service Representative
3 weeks ago
This role is part of a team that drives innovation and excellence in patient care. As a Lead PSR, you will be responsible for leading and supervising front-end staff, managing front desk operations, and ensuring alignment with organizational goals.
Key Responsibilities:
- Supervise and train front-end staff members to provide excellent patient care and service
- Manage front desk operations, including reception, payment processing, and self-pay accounts receivable
- Collaborate with the practice manager to develop and implement new ideas and digital tools
Requirements:
To succeed in this role, you will need:
- A minimum of 2 years of experience in a healthcare setting, preferably in a supervisory role
- An associate's or bachelor's degree in healthcare or a related field
- Strong leadership and communication skills, with the ability to motivate and inspire a team
Estimated Salary:
The estimated salary for this role is around $72,000 - $90,000 per year, based on location and industry standards.
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