Customer Service Representative

3 days ago


Beverly, Massachusetts, United States Barnes & Noble Education, Inc. Full time
Campus Retail Associate Job Description

We are seeking a highly motivated and detail-oriented individual to join our team as a Campus Retail Associate. This is an excellent opportunity to develop your skills and gain valuable experience in a fast-paced retail environment.

About the Role:

In this role, you will be responsible for providing exceptional customer service and supporting store operations. You will work closely with our store leaders to ensure that the store is operating at optimal performance and that customers receive a positive experience.

Key Responsibilities:
  • Provide superior customer service to customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist with processing sales transactions, operating equipment, and maintaining a safe and healthy work environment.
  • Take initiative to support store operations, including shelving, arranging, cleaning, and organizing products or space within the store.
  • Maintain a safe and healthy work environment by following cleaning, sanitation, and operational standards.
Requirements:
  • Candidates must be a minimum of 18 years of age to be considered for employment.
  • Previous food handling experience preferred.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
  • Basic math, keyboarding, and data entry skills.
Salary and Benefits:

The estimated salary for this role is $12-$15 per hour, depending on experience. In addition to competitive pay, we offer a range of benefits, including flexible scheduling, sick time accrual, generous employee discounts, and opportunities for professional development.



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