Customer Service Billing Specialist
3 weeks ago
Spectrum is a leading provider of broadband, cable television, and telecommunications services in the United States. We strive to deliver exceptional customer experiences through innovative products and services.
Job DescriptionWe are seeking a skilled Customer Service Billing Specialist to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, resolving billing issues, and ensuring that our customers have a positive experience with our brand.
Required Skills and Qualifications- Communication Skills: Excellent verbal and written communication skills are essential for this role. You must be able to effectively communicate with customers, both over the phone and via email.
- Problem-Solving Skills: The ability to think critically and solve problems quickly is crucial in this role. You must be able to analyze complex customer issues and provide effective solutions.
- Technical Skills: Familiarity with computer systems, software applications, and technical equipment is necessary for this role.
We offer a comprehensive benefits package, including:
- Competitive Salary: $41,600 - $57,824 per year (estimated)
- Bonus Opportunities: Eligible employees may receive bonuses based on performance
- Career Advancement Opportunities: Spectrum offers a clear path for career advancement, with opportunities for growth and professional development
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