ServiceNow SAM Pro Asset Lifecycle Manager

6 days ago


Dallas, Texas, United States HexaQuEST Global, Inc. Full time

HexaQuEST Global, Inc. is seeking an experienced ServiceNow SAM Pro Asset Lifecycle Manager to join our team in this exciting opportunity.

About the Role:

We are looking for a highly skilled professional with a strong background in ServiceNow ITSM, ITAM, and SAM Pro implementation to manage and monitor our IT Asset Repository for Software Assets.

Key Responsibilities:
  • Software Asset Management (SAM) Expertise: At least 10+ years of experience in ServiceNow ITSM, ITAM, and SAM Pro implementation, including full cycle implementation of ITSM and ITAM.
  • IT Asset Repository Management: Manage and monitor the IT Asset Repository for Software Assets, track and capture any changes on Software Assets (deployment, lost or stolen, etc.), and validate periodically the accuracy of the IT Asset Repository data.
  • Inventory and Compliance: Determine capability to inventory Software Assets, assess the impact of major changes on Software Assets, and discuss findings with stakeholders.
  • Licenses and Compliance: Evaluate license availability by checking stock status, perform entitlement process and license assignment, review and reconcile license compliance reports, investigate non-compliance, and provide resolution.
  • Software Discovery and Inventory: Validate software discovery, work with the Platform Team to troubleshoot software discovery issues, and provide Software Inventory and license compliance-related reports.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 10+ years of experience in ServiceNow ITSM, ITAM, and SAM Pro implementation.
  • Strong knowledge of Catalogs, ServiceNow workflows, and Flexera DataPlatform.
  • Excellent communication and problem-solving skills.
What We Offer:
  • A competitive salary of $120,000 - $160,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy.
  • Ongoing training and professional development opportunities.
How to Apply:

To apply for this exciting opportunity, please submit your resume and cover letter to [insert contact information].



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