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Guest Services Representative
2 months ago
ABOUT NOBLE HOUSE ESTANCIA LLC:
Estancia La Jolla embodies the essence of Southern California with its unique hacienda-style architecture and beautiful gardens. This historic property, which dates back to the late 1800s, offers a warm and inviting atmosphere, making it a premier destination for travelers.
POSITION SUMMARY:
As a Front Desk Agent, you will engage with guests from diverse backgrounds, showcasing the hotel's exceptional amenities and surroundings. This role is pivotal in shaping the guest experience, allowing you to create lasting memories for those who stay with us.
KEY ATTRIBUTES:
To excel in this role, we seek individuals who are natural connectors and thrive on delivering outstanding service. Essential skills include:
- Patience and empathy
- Problem-solving abilities
- A commitment to providing memorable experiences
CULTURAL VALUES:
Become part of an award-winning organization recognized as a TOP Workplace. At Estancia La Jolla, we value team members who embody our core principles. Ideal candidates are proactive, collaborative, and enjoy creating enjoyable experiences.
COMPENSATION AND BENEFITS:
We offer a competitive salary along with comprehensive health insurance, discounts for team members and their families at our hotels and restaurants, a matching 401k plan after one year, on-demand pay options, paid time off, complimentary parking, and meals.
QUALIFICATIONS:
The ideal candidate will possess:
- Experience in a hotel or resort setting
- Prior customer service experience
- Excellent communication skills and a polished presentation
- Strong interpersonal skills and reliability
- Availability to work evenings, weekends, holidays, and overnight shifts
At Estancia La Jolla Hotel & Spa, we are committed to fostering an inclusive environment that values diversity and accessibility. We encourage all individuals to bring their unique perspectives to our team.
Estancia La Jolla Hotel & Spa is an equal opportunity employer.
