Customer Service Representative

4 weeks ago


La Jolla, California, United States O'GARA San Diego Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Services Specialist to join our team at O'GARA San Diego. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming environment for our guests.

Key Responsibilities
  • Provide prompt and professional assistance to guests via phone, email, and in-person
  • Answer and direct calls to the appropriate department or team member
  • Manage and maintain accurate records of guest interactions and requests
  • Assist with daily operations, including receiving deliveries and distributing mail
  • Perform other job-related duties as assigned by management
Requirements and Qualifications
  • High school diploma or equivalent
  • Proficient in Microsoft Office and data entry experience
  • Multi-line telephone experience
  • Professional appearance and disposition
  • Fluent in English language
  • Strong listening skills
  • Excellent verbal and written communication skills
  • Ability to convey messages to employees clearly and quickly
  • Detail-oriented and problem-solving skills
  • Outstanding customer service skills
  • Team player with self-motivation
  • Ability to multi-task
Benefits
  • Health, dental, and vision coverage for employees
  • 401K plan
  • Paid time off
  • Paid training and growth opportunities
  • Employee vehicle purchase plan
  • Discounts on products and services
  • Long-term job security

Compensation: $20-$25/hour depending on experience.



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