Business Office Manager

6 days ago

Issaquah, Washington, United States Issaquah Operations LLC Full time
Job Title: Business Office Manager

Job Summary:

The Business Office Manager is responsible for assisting in the day-to-day accounting functions of the facility, ensuring accurate and timely billing, and maintaining accurate records of business office functions.

Key Responsibilities:

  • Manage business office systems, including completion of daily, weekly, and monthly tasks and non-negotiables.
  • Perform routine billing process, ensuring billing is set up, billed, and collected timely and accurately.
  • Ensure payer tree accuracy for all new admissions and payer changes, as well as insurance verification upon admission and year-end.
  • Identify, research, and correct billing discrepancies timely and communicate with the administrator and regional support to problem-solve and collect on difficult accounts.
  • Apply knowledge of skilled nursing insurance billing, including Medicare, Medicaid, private insurance, HMOs, and co-insurances.
  • Stay current with facility contracts, industry changes, covered charges, and billing practices.
  • Communicate with residents and/or responsible parties regarding bills and financial obligations per collection policy.
  • Participate in monthly A/R review and complete necessary reports as required.
  • Complete month-end close within designated timeframe by utilizing the month-end daily task form and month-end checklist.

Requirements and Qualifications:

  • 2 years medical billing experience required, SNF preferred, including Medicare, Medicaid, HMOs.
  • Must have, as a minimum, three (3) years experience in bookkeeping or accounting practices. Experience in SNF accounting preferred but not required.
  • Must possess, as a minimum, a high-school diploma or its equivalent.
  • Proficient in Microsoft Word, Excel, email, and Teams.
  • Must be knowledgeable of computers, data entry/retrieval, output, etc.
  • Must be able to read, write, speak, and understand the English language.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
  • Must be able to type 45 words per minute and use a 10-key calculator.
  • Must possess the ability to work independently and harmoniously with other personnel.
  • Must be able to complete tasks and meet deadlines with the potential for multiple interruptions throughout the workday.
  • Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc., that are necessary for providing sound accounting techniques.
  • Must be able to understand and carry out written and oral instructions.
  • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing accounting practices.
  • Must possess the ability to examine and verify financial documents and reports.
  • Must be able to prepare financial and other records in a systematic, neat, and legible manner.
  • Must not pose a direct threat to the health or safety of other individuals in the workplace.

Avamere Living is an Equal Opportunity Employer and participates in E-Verify.

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