Customer Service Agent Role

3 days ago


Santa Rosa, California, United States Alaska Airlines Full time

Company Overview

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Alaska Airlines, a leading airline in the United States, is seeking highly motivated individuals to join our team as Ramp & Customer Service Agents. As a key member of our airport operations team, you will play a critical role in ensuring the smooth movement of guests and their belongings from curb to cabin.

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Job Description

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We are looking for individuals who possess excellent communication skills, can work effectively in a fast-paced environment, and are able to lift up to 50 pounds. If you have a strong passion for delivering exceptional customer service and are comfortable working outdoors in various weather conditions, we encourage you to apply.

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Required Skills and Qualifications

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  • Strong written and verbal communication skills
  • Able to juggle multiple tasks in a fast-paced environment
  • Valid unexpired driver's license issued by a US state, territory, or the District of Columbia
  • Ability to learn and operate a computerized reservation system
  • Typing speed of at least 25 WPM
  • Consistent ability to lift 50 pounds
  • Flexible schedule including nights, weekends, and holidays
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Benefits

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  • Competitive starting rate: $18.82/hour
  • Total Rewards program offering comprehensive well-being programs, generous 401(k) match, quarterly and annual bonus plans, and more
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Equal Employment Opportunity

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We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action employer committed to diversity, equity, and inclusion.



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